Narrative (and life) operate with a much more complex set of interactions which we tend to understand in terms of causality and motivation - i.e. narrative. He talked about the difficulty of using narrative in video games; the elusive Hollywood/Games interface. He noted the following problems/issues.

Narrative focuses on character and action - video games are far more about exploring an environment.

One game put in video clips that continued the story between the action moments when the user could shoot the enemy - typically the users fast-forwarded through the video to get to the interaction.

He theorized that the two processes - following a narrative and playing a game - are extremely different, and maybe, incompatible activities.

The cd game Myst moves away from the shoot and run away action game. Closer to the dungeon and dragon games of walking around and solving clues. I find it incredibly frustrating - and would like to be able to fast-forward through the clues and just get to the story. but then why make it a cd rom?