Clinical Decision Support Systems (CDSS) are tools that assist healthcare personnel in the decision-making process for patient care. Although CDSSs have been successfully deployed in the clinical setting to assist physicians, few CDSS have been targeted at professional nurses, the largest group of health providers. We present our experience in designing and testing a CDSS interface embedded within a nurse care planning and documentation tool. We developed four prototypes based on different CDSS feature designs, and tested them in simulated end-of-life patient handoff sessions with a group of 40 nurse clinicians. We show how our prototypes directed nurses towards an optimal care decision that was rarely performed in unassisted practice. We also discuss the effect of CDSS layout and interface navigation in a nurse’s acceptance of suggested actions. These findings provide insights into effective nursing CDSS design that are generalizable to care scenarios different than end-of-life.

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Febretti, A., Dunn Lopez, K., Stifter, J., Johnson, A., Keenan, G., Wilkie, D., Evaluating a clinical decision support interface for end-of-life nurse care, Proceedings of CHI ’14 Extended Abstracts on Human Factors in Computing Systems, Toronto, Ontario, Canada, pp. 1633-1638, ACM, April 26th, 2014. http://dl.acm.org/citation.cfm?id=2581170